Refund policy

Returns & Refunds

We stand behind the quality of our products and want you to feel confident about your purchase. Because our furniture items are large and carefully shipped, our return policy is designed to ensure fair handling for both customers and our team.

Damaged or Defective Items
If your item arrives damaged or has a manufacturing defect, please contact us within 7 days of delivery. To help us resolve the issue quickly, include clear photos or videos of the product and packaging.
Once verified, we will arrange the appropriate solution, which may include a replacement, repair, or full refund at no additional cost to you.

Shipping or Delivery Issues
In the rare case that a shipment is lost in transit or arrives with significant shipping damage, please notify us as soon as possible. We will work directly with the carrier to investigate and resolve the issue, and we will ensure a fair outcome in line with shipping coverage policies.

Non-Returnable Situations
Due to the size, weight, and specialized freight delivery required for furniture items, we are unable to accept returns or exchanges for personal preference, including:

• Change of mind after purchase

• Minor color differences caused by lighting or screen settings

• Incorrect measurements or space planning

To help you choose confidently, we provide detailed product information on each listing. We recommend reviewing dimensions, materials, and product details carefully before placing your order.

Need Assistance Before Ordering?
If you have any questions about sizing, materials, or fit for your space, our team is happy to help before you purchase.